From First Call to Spotless Facility

We start with a brief call to understand your facility, operations, schedule, and specific cleaning needs. This helps us prepare for a productive site visit and ensures we bring the right specialists.

Our team visits your facility to assess every area firsthand. We document square footage, surface types, traffic patterns, and any special considerations. We photograph key areas (with your permission) to build an accurate scope of work.

You receive a detailed proposal including scope of work, crew assignments, cleaning schedules, product specifications, pricing, and SLA commitments. Every proposal is custom-built — no templates, no generic quotes.

We assign a dedicated crew and supervisor matched to your facility type and schedule. Every team member is background-checked, drug-screened, and trained on your facility's specific protocols before their first shift.

Your first week includes daily inspections by your dedicated supervisor, direct communication with your point of contact, and immediate adjustments to ensure every standard is met. We don't consider the job started until you're completely satisfied.

Monthly quality audits with photo documentation and scored reports. Quarterly business reviews to discuss performance, address feedback, and optimize your cleaning program. 24/7 emergency response for unexpected situations.